THE POSITION OVERVIEW

We are a fast growing company with a strong national following in the quilting industry. We firmly believe that creative expression is a core human experience and that when a person explores their creativity the world is a better place for it. 

We are seeking a dynamic, friendly and personable individual to join our team as a full-time Sewing Machine Sales Associate & Education Coordinator at our national quilt shop. The ideal candidate will be passionate about people, possess exceptional customer service skills, and thrive in a role that involves connecting with and nurturing individuals within the quilting community. While sewing experience is not required, a genuine enthusiasm for engaging with customers and promoting our products and services is essential. This person will need to be comfortable with basic computer skills including simple spreadsheets.

You will be our full time primary sewing machine salesperson, earning both an base hourly wage plus a commission. You will be surrounded by quilting goodness all while spoiling our incredibly friendly and kind customer base. You are going to LOVE them! You will pet fabric, play with thread, admire spectacular quilts and help us grow our thriving quilt shop. We are a fun, supportive workplace with excellent benefits and a willingness to find ways to help you expand your skills. You will have immense opportunities to advance your position, grow your skills and shape this job to your unique abilities. There is a reason our team members stay with the company for a long time. Come find out why!

RESPONSIBILITIES AND JOB SUMMARY

Proactively engage with customers to understand their needs and provide tailored recommendations regarding sewing machines and related products.

Follow up on sales leads and inquiries, providing prompt and knowledgeable assistance to potential customers.

Coordinate and promote our adult educational sewing classes, including scheduling, registration, and assisting with coordinating class supply lists as needed.

Ensure seamless coordination of machine servicing by checking in machines for repairs with an eye towards helping those who would be better served by stepping up into a modern sewing machine.

Answer incoming inquiries regarding sewing machines, offering guidance and assistance to address customer questions and concerns.

Assist with general retail sales duties as needed, including cashiering and maintaining a tidy and welcoming store environment.

Qualifications

Previous experience in sales, with a proven track record of meeting or exceeding sales targets.

Excellent interpersonal and communication skills, with the ability to build rapport and establish meaningful connections with customers.

Strong customer service orientation, with a genuine desire to assist and support individuals within the quilting community.

Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities effectively.

Shift is Tuesday-Saturday dayside schedule.

Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. Stooping, kneeling, crouching, lifting up to 20 lbs.

Ideally you have a background in sewing or quilting already and live within 40 miles of Louisville but if you aren’t a sewist, don’t fret. We will teach you everything. It is more important that you are a people person who can nurture and celebrate another person’s creative endeavors. A college degree is a plus but not required. There is a reason our company has over 300 five star reviews on Google and Facebook. That reason is our phenomenal team and we are looking for our next best team member. We hope that is YOU!

WHAT WE DO

At Quilted Joy we seek to make quilting easier through phenomenal classes, hand curated products, online tutorials and the best quilting machines on the planet. We serve an incredible community of motivated makers who enjoy expressing themselves creatively. Angela Huffman, CEO, international educator, speaker and co-host of Fons and Porter’s Love of Quilting national PBS television show leads our team. Quilted Joy was designed to encourage, educate and lift up the quilting community both in Louisville and online through training, a community support system, coaching and special events.

MAKE A DIFFERENCE

Be a part of something bigger! We nurture and celebrate the makers in our quilting world. The ideal candidate enjoys encouraging others, watching the creative process blossom, love attending to details and are seeking a rewarding opportunity. Is it you? We sure hope so!

WHAT YOU CAN EXPECT FROM US

We are stacking a team of professional, competent and engaging leaders whose goal is to impact the lives of quilters. You will be trained, encouraged, coached and given opportunities to explore your talents. We are an equal opportunity employer.

SALARY AND BENEFITS:

Salary negotiable depending on experience.

Medical, dental, and vision insurance coverage to support your health and well-being.

Simple IRA account to help you plan for your future retirement goals.

Paid time off after one year of service, allowing you to recharge and enjoy personal time.

Opportunity for growth and advancement within our organization, as we invest in the development and success of our team members.

Paid product training

An annual allowance for professional development opportunities.

Wellness allowance to spend towards whatever you consider self care.

HOW TO APPLY:

Write a Cover Letter addressing the following questions:

a) Why do you think you’d be the “Machine Sales Associate & Education Coordinator” we’re looking for? 

Describe why you’re a consistent high-achiever. Give SPECIFIC examples of past achievements and/or accolades related to your successes. 

(TIP) If you literally only had 30 seconds with me in an elevator, what would you say is your biggest accomplishment? 

b) Tell me about a recent sales person you experienced who did an excellent job. What business were you in and what did they do right? Details are important here. Give us an idea of what you consider a good salesperson to be.

c) What do you do for fun? 

d) What is attractive to you about this position? 

2) Create ONE document  (Word or PDF) that contains both your custom cover letter and your resume. Cover letter first, resume second. 

3) Email it to support@quiltedjoy.com with the subject line “Let’s Grow the Quilted Joy Community”.