Expand Your Career and Join Our Quilt Fairy Team!
We want to talk to you!
Quilted Joy was founded out of a belief that creative expression is a fundamental human need. Our Quilt Fairy team loves helping our customers thrive and grow as they influence their communities and families through their quilty works of art.
After all, quilts are LOVE.
If you want to make an impact, take on a lot of responsibility and be a part of a thriving culture, become a Quilt Fairy! We promise to help you grow professionally and personally, all while being surrounded by good people looking to enhance the way sewing transforms the world for good.
We’re Quilted Joy. We make quilting easier!
Machine Sales and Education Coordinator Fairy- Full time or Part Time
We firmly believe that teaching people to sew will make the world a better place!
The ideal candidate enjoys encouraging others, watching the creative process blossom, love attending to details and are seeking a rewarding opportunity. Is it you? We sure hope so!
Our ideal candidate has sewing experience and is interested in learning new techniques that they can teach to our customers while building our community.
More than anything, though, a genuine enthusiasm for engaging with customers is essential.
This person will need to be comfortable with basic computer skills including simple spreadsheets.
You will be our full time primary sewing machine salesperson. You will be surrounded by quilting goodness all while spoiling our incredibly friendly and kind customer base. You are going to LOVE them!
You will pet fabric, play with thread, admire spectacular quilts and help us grow our thriving quilt shop. We are a fun, supportive workplace with excellent benefits and a willingness to find ways to help you expand your skills. You will have immense opportunities to advance your position, grow your skills and shape this job to your unique abilities. There is a reason our team members stay with the company for a long time. Come find out why!
RESPONSIBILITIES AND JOB SUMMARY
- Proactively engage with customers to understand their needs and provide tailored recommendations regarding sewing machines and related products.
- Follow up on sales leads and inquiries, providing prompt and knowledgeable assistance to potential customers.
- Coordinate and promote our adult educational sewing classes, including scheduling, registration, communication with teachers and assisting with coordinating class supply lists as needed.
- Ensure seamless coordination with our machine service technicians by checking in sewing machines for repairs with an eye towards helping those who would be better served by stepping up into a modern sewing machine.
- Answer incoming inquiries regarding sewing machines, offering guidance and assistance to address customer questions and concerns.
- Assist with general retail sales duties during high promotional periods as needed, including cashiering and maintaining a tidy and welcoming store environment.
Qualifications
- Previous experience in sales, with a proven track record of meeting or exceeding sales targets.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish meaningful connections with customers.
- Strong customer service orientation, with a genuine desire to assist and support individuals within the quilting community.
- Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities effectively.
- Schedule is Tuesday-Saturday from 8:30am- 5pm.
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. Stooping, kneeling, crouching, lifting up to 20 lbs, and climbing the occasional ladder.
Ideally, you have a background in sewing or quilting already and live within 30 miles of Louisville. A college degree is a plus but not required. There is a reason our company has over 300 five star reviews on Google and Facebook. That reason is our phenomenal team and we are looking for our next best team member. We hope that is YOU!
Ready to apply? Send an email through our contact page with the subject line “Let’s Grow the Quilted Joy Community”
Would you really like to stand out in the application process? Here's how:
- Write a Cover Letter addressing the following questions:
a) Why do you think you’d be the “Machine Sales & Education Coordinator Fairy” we’re looking for?
Describe why you’re a consistent high-achiever. Give SPECIFIC examples of past achievements and/or accolades related to your successes.
(TIP) If you literally only had 30 seconds with us in an elevator, what would you say is your biggest accomplishment?
b) Tell us about a recent sales person you experienced who did an excellent job. What business were you in and what did they do right? Details are important here. Give us an idea of what you consider a good salesperson to be.
c) What do you do for fun?
d) What is attractive to you about this position?
2) Create ONE document (Word or PDF) that contains both your custom cover letter and your resume. Cover letter first, resume second.
3) Email it to support@quiltedjoy.com with the subject line “Let’s Grow the Quilted Joy Community”.
Our Full Time team members enjoy PTO after one year of service, Paid holidays after 30 days, medial, dental and vision insurance, professional development grants and a workplace full of lovely folks and beautiful things.
Shipping Sprite- Picker Packer
We have filled this position but always enjoy hearing from folks who would like to Get their wings and become a Quilt Fairy Customer Service Specialist!
Here’s an example of one of our Picker Packer positions.
Are you looking for a part time position where you can pet pretty fabric and thread? A position where you will be surrounded by a fun, talented team and beautiful quilted works of art? All while working in a supportinve environment where you don’t have to walk 10 miles a day and be tethered to a computer that times your every move? Then we should chat!
Who are we? We’re Quilted Joy, a unique quilt shop in Louisville, Ky focused on the joy in machine quilting. We are looking for someone who loves supporting our incredible community of sewists by gathering items orders and lovingly packaging them up for shipment. Does this sound like you? Good! Keep reading….
Your day to day tasks would involve picking the items ordered, scanning those items into the shipping software and packing them up for shipment. We are looking for someone who wants to increase their skills and their career in our nationally recognized quilt shop with a growing following. You will also check in our inventory as it arrives and restock shelves as needed.
Oh, and just wait until you meet our team and our stitching community. They are the kindest, nicest, group of quilters you’ll ever meet.
SCHEDULE: Three- Four days a week, 9am- 4pm.
JOB SUMMARY: The Shipper’s primary function is to pick, pack, and ship customer orders efficiently and accurately.
ESSENTIAL FUNCTIONS:
Move through the aisle with cart and pick standard products from shelves based on the information on the pick list
Take cart to the shipping station
Scan order and double-check the accuracy of items
Select appropriate size box based on order size and contents
Pack products for shipping
Print the shipping label and tape box
Maintain a clean and tidy workstation
Perform duties with high accuracy and high productivity
Assist with receiving and restocking our incoming products
MINIMUM QUALIFICATIONS:
HS Diploma or GED
Previous experience in a warehouse or shipping environment preferred
Physical Requirements :
Ability to lift up to 25 lbs regularly and repeatedly
Standing for extended periods of time – work stations are equipped with supportive floor pads.
Walking as needed.
Reaching above shoulders repeatedly and moving up to 10 lbs each time.
Pushing/pulling full product carts repeatedly
Ready to apply? Send an email through our contact page with the subject line “Let’s Grow the Quilted Joy Community”
Quilt Fairy Customer Service Specialist ( Position Filled)
We have filled this position but always enjoy hearing from folks who would like to Get their wings and become a Quilt Fairy Customer Service Specialist!
Here’s an example of one of our positions.
Location: Louisville, Ky (Middletown)
THE POSITION OVERVIEW
The Quilt Fairy Customer Service Specialist’s main function is to provide high level support to our fabulous customer base at Quilted Joy. The goal for this position is to nurture and coach the incredible creativity of our customers both in person and online as they select from the best sewing fabrics & notions that we’ve hand selected.
THE OPPORTUNITY
We are seeking someone who has a teacher’s heart and enjoys cheering on the creative endeavors of others. You will have an understanding of the challenges and triumphs that goes along with making something by hand. Ideally you have a background in sewing or quilting already, live within 30 miles of Louisville and seek to expand your skills while helping others grow their knowledge as well.
MAKE A DIFFERENCE
The ideal candidate for this position will have a solid understanding of how much you can impact a life through cheering them on as they learn a new skill. You may even have an opportunity to become a Quilt Fairy Instructor!
If you have a strong sense of professionalism, an energetic demeanor, an ability to encourage others, a willingness to work on a team that is growing their footprint nationally, and are looking for a rewarding opportunity to add value to Quilted Joy, we would be very interested in speaking with you.
WE WANT YOU BECAUSE
- You want to impact the sewing community both locally and nationally.
- You are comfortable talking to strangers.
- You don’t mind chatting with a quilt enthusiast on the phone as needed.
- You see the value in helping adults grow creatively.
- You may not be a computer wizard but you are comfortable using them.
- You understand the needs of a quilter who has spent months carefully selecting the pattern, fabrics and tools to make that special quilt to wrap their loved one in quilty goodness.
- Possess stellar communication skills and know how to facilitate a healthy work environment that builds up your fellow team mates.
- Trustworthy and can be counted upon to safeguard confidentiality as we grow the business to new heights.
- You like petting pretty fabric and thread.
- You are enthusiastic and enjoy being a part of a high functioning team.
THE ROLE
You will cut fabric for orders, help package our quilt kits, assist with our displays and help with restocking tasks as needed.
Assist our customers both in house and online as they purchase their quilty items.
You will learn about longarm quilting machines and how to use them so you can assist with our longarm rental program as needed.
Seek out ways to improve our processes and grow our business.
Support our customers and our team as needed with a loving presence.
We are an equal opportunity employer.
