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Quilt Fairy logo

Expand Your Career and Join Our Quilt Fairy Team!

We want to talk to you!

Quilted Joy was founded out of a belief that creative expression is a fundamental human need. Our Quilt Fairy team loves helping our customers thrive and grow as they influence their communities and families through their quilty works of art.

After all, quilts are LOVE.

If you want to make an impact, take on a lot of responsibility and be a part of a thriving culture, become a Quilt Fairy! We promise to help you grow professionally and personally, all while being surrounded by good people looking to enhance the way sewing transforms the world for good.

We’re Quilted Joy. We make quilting easier!

image of two women holding up a colorful quilt

Sales Professional / Education Coordinator (Full time with benefits)

You may not think a quilt shop will be the job that launches your career to new heights. But, keep in mind we are so much more. We are a video production studio, national marketing agency, pattern design house with a thriving e-commerce wing, and, oh yeah, a quilt shop that draws happy folks in from coast to coast. Are you ready? Let’s talk.

THE POSITION OVERVIEW

We are a fast growing company with a strong national following in the quilting industry. We firmly believe that creative expression is a core human experience and that when a person explores their creativity the world is a better place for it. 

We are seeking a dynamic, friendly and personable individual to join our team as a full-time Sewing Machine Sales Associate & Education Coordinator at our national quilt shop. The ideal candidate will be passionate about people, possess exceptional customer service skills, and thrive in a role that involves connecting with and nurturing individuals within the quilting community. While sewing experience is not required, a genuine enthusiasm for engaging with customers and promoting our products and services is essential. This person will need to be comfortable with basic computer skills including simple spreadsheets.

You will be our full time primary sewing machine salesperson, earning both an base hourly wage plus a commission. You will be surrounded by quilting goodness all while spoiling our incredibly friendly and kind customer base. You are going to LOVE them! You will pet fabric, play with thread, admire spectacular quilts and help us grow our thriving quilt shop. We are a fun, supportive workplace with excellent benefits and a willingness to find ways to help you expand your skills. You will have immense opportunities to advance your position, grow your skills and shape this job to your unique abilities. There is a reason our team members stay with the company for a long time. Come find out why!

RESPONSIBILITIES AND JOB SUMMARY

  • Proactively engage with customers to understand their needs and provide tailored recommendations regarding sewing machines and related products.
  • Follow up on sales leads and inquiries, providing prompt and knowledgeable assistance to potential customers.
  • Coordinate and promote our adult educational sewing classes, including scheduling, registration, and assisting with coordinating class supply lists as needed.
  • Ensure seamless coordination of machine servicing by checking in machines for repairs with an eye towards helping those who would be better served by stepping up into a modern sewing machine.
  • Answer incoming inquiries regarding sewing machines, offering guidance and assistance to address customer questions and concerns.
  • Assist with general retail sales duties as needed, including cashiering and maintaining a tidy and welcoming store environment.

Qualifications

  • Previous experience in sales, with a proven track record of meeting or exceeding sales targets.
  • Excellent interpersonal and communication skills, with the ability to build rapport and establish meaningful connections with customers.
  • Strong customer service orientation, with a genuine desire to assist and support individuals within the quilting community.
  • Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities effectively.
  • Flexibility to work a Tuesday-Saturday schedule.
  • Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. Stooping, kneeling, crouching, lifting up to 20 lbs, and climbing the occasional ladder.

Ideally you have a background in sewing or quilting already and live within 40 miles of Louisville but if you aren’t a sewist, don’t fret. We will teach you everything. It is more important that you are a people person who can nurture and celebrate another person’s creative endeavors. A college degree is a plus but not required. There is a reason our company has over 300 five star reviews on Google and Facebook. That reason is our phenomenal team and we are looking for our next best team member. We hope that is YOU!

WHAT WE DO

At Quilted Joy we seek to make quilting easier through phenomenal classes, hand curated products, online tutorials and the best quilting machines on the planet. We serve an incredible community of motivated makers who enjoy expressing themselves creatively. Angela Huffman, CEO, international educator, speaker and co-host of Fons and Porter’s Love of Quilting national PBS television show leads our team. Quilted Joy was designed to encourage, educate and lift up the quilting community both in Louisville and online through training, a community support system, coaching and special events.

MAKE A DIFFERENCE

Be a part of something bigger! We nurture and celebrate the makers in our quilting world. The ideal candidate enjoys encouraging others, watching the creative process blossom, love attending to details and are seeking a rewarding opportunity. Is it you? We sure hope so!

WHAT YOU CAN EXPECT FROM US

We are stacking a team of professional, competent and engaging leaders whose goal is to impact the lives of quilters. You will be trained, encouraged, couched and given opportunities to explore your talents. We are an equal opportunity employer.

SALARY AND BENEFITS:

  • Medical, dental, and vision insurance coverage to support your health and well-being.
  • Simple IRA account to help you plan for your future retirement goals.
  • Paid time off after one year of service, allowing you to recharge and enjoy personal time.
  • Opportunity for growth and advancement within our organization, as we invest in the development and success of our team members.
  • Paid product training
  • An annual allowance for professional development opportunities.
  • Wellness allowance to spend towards whatever you consider self care.

HOW TO APPLY:

No exceptions- in order to apply please provide the following.

  1. Write a Cover Letter addressing the following questions:

 

a) Why do you think you’d be the “Machine Sales Associate & Education Coordinator” we’re looking for? 

Describe why you’re a consistent high-achiever. Give SPECIFIC examples of past achievements and/or accolades related to your successes. 

(TIP) If you literally only had 30 seconds with me in an elevator, what would you say is your biggest accomplishment? 

b) Tell me about a recent sales person you experienced who did an excellent job. What business were you in and what did they do right? Details are important here. Give us an idea of what you consider a good salesperson to be.

c) What do you do for fun? 

d) What is attractive to you about this position? 

2) Create ONE document  (Word or PDF) that contains both your custom cover letter and your resume. Cover letter first, resume second. 

3) Email it to [email protected] with the subject line “Let’s Grow the Quilted Joy Community”. 

Repair Technician (Full Time)

Sewing Machine Repair Tech Quilt Fairy

Quilted Joy

You may not think a quilt shop will be the job that launches your career to new heights. But, keep in mind we are so much more. We are a video production studio, national marketing agency, pattern design house with a thriving e-commerce wing, and, oh yeah, a quilt shop that draws happy folks in from coast to coast. Are you ready? Let’s talk.

THE POSITION OVERVIEW

We are a fast growing company with a strong national following in the quilting industry. We firmly believe that creative expression is a core human experience and that when a person explores their creativity the world is a better place for it. 

The ideal candidate will have experience in sewing machine repair, a strong mechanical aptitude, and a commitment to providing high-quality service to our customers. Training on our specific sewing machine repair protocols and procedures is taught and that training is paid.

This person will need to be comfortable with basic computer skills including simple spreadsheets.

You will be our full time sewing machine repair technician. You will be surrounded by quilting goodness all while spoiling our incredibly friendly and kind customer base. You are going to LOVE them!  We are a fun, supportive workplace with excellent benefits and a willingness to find ways to help you expand your skills. You will have immense opportunities to advance your position, grow your skills and shape this job to your unique abilities. There is a reason our team members stay with the company for a long time. Come find out why!

RESPONSIBILITIES AND JOB SUMMARY

  • Diagnose and repair various types of sewing machines, including mechanical, electronic, and computerized models.
  • Perform routine maintenance tasks, such as cleaning, oiling, and adjusting machine components to ensure optimal performance.
  • Troubleshoot and resolve technical issues reported by customers, both in person and over the phone.
  • Provide technical support and guidance to customers regarding machine operation, maintenance, and troubleshooting procedures.
  • Maintain accurate records of repairs, including parts used, labor hours, and customer information.
  • Assist with inventory management by tracking parts and supplies needed for repairs and replenishing stock as needed.

Qualifications

  • Previous experience in sewing machine repair, with a strong understanding of machine mechanics and components would be great but is not required. You will be extensively trained.
  • Excellent mechanical aptitude and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
  • Detail-oriented and organized, with a methodical approach to diagnosing and repairing sewing machines.
  • Strong communication skills, both verbal and written, with the ability to effectively interact with customers and provide clear technical guidance.
  • Willingness to learn and adapt to new technologies and repair techniques as needed.
  • Schedule is Tuesday-Saturday from 8:30am- 5pm.
  • Work environment is conditioned, supportive and full of the kindest, nicest quilters on the planet.
  • Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. Stooping, kneeling, crouching, lifting up to 20 lbs, and climbing the occasional ladder.

There is a reason our company has over 300 five star reviews on Google and Facebook. That reason is our phenomenal team and we are looking for our next best team member. We hope that is YOU!

WHAT WE DO

At Quilted Joy we seek to make quilting easier through phenomenal classes, hand curated products, online tutorials and the best quilting machines on the planet. We serve an incredible community of motivated makers who enjoy expressing themselves creatively. Angela Huffman, CEO, international educator, speaker and co-host of Fons and Porter’s Love of Quilting national PBS television show leads our team. Quilted Joy was designed to encourage, educate and lift up the quilting community both in Louisville and online through training, a community support system, coaching and special events.

MAKE A DIFFERENCE

Be a part of something bigger! We nurture and celebrate the makers in our quilting world. The ideal candidate excels at troubleshooting, learning something new, finds joy in conquering challenges and loves attending to details. Is it you? We sure hope so!

WHAT YOU CAN EXPECT FROM US

We are stacking a team of professional, competent and engaging leaders whose goal is to impact the lives of quilters. You will be trained, encouraged, couched and given opportunities to explore your talents. We are an equal opportunity employer.

SALARY AND BENEFITS:

  • Medical, dental, and vision insurance coverage to support your health and well-being.
  • Simple IRA account to help you plan for your future retirement goals.
  • Paid time off after one year of service, allowing you to recharge and enjoy personal time.
  • Opportunity for growth and advancement within our organization, as we invest in the development and success of our team members.
  • Paid product training
  • An annual allowance for professional development opportunities.
  • Wellness allowance to spend towards whatever you consider self care.

HOW TO APPLY:

No exceptions- in order to apply please provide the following.

  1. Write a Cover Letter addressing the following questions:

 

a) Why do you think you’d be the “Sewing Machine Repair Technician” we’re looking for? 

Describe why you’re a consistent high-achiever when it comes to troubleshooting and repair. Give SPECIFIC examples of past achievements and/or accolades related to your successes. 

(TIP) If you literally only had 30 seconds with me in an elevator, what would you say is your biggest accomplishment? 

b) Tell me about something you recently repaired. Did you run into any difficulties? How did you overcome them? Details are important here. Give us an idea of what you consider a good repair person to be. Please know we do not use bots to scan our job applicants. A real human reads each one and we notice when you take your time to help us know more about you.

c) What do you do for fun? 

d) What is attractive to you about this position? 

2) Create ONE document  (Word or PDF) that contains both your custom cover letter and your resume. Cover letter first, resume second. 

3) Email it to [email protected] with the subject line “Let’s Grow the Quilted Joy Community”. 

Shipping Sprite- Picker Packer- (Position Filled)

We have filled this position but always enjoy hearing from folks who would like to Get their wings and become a Quilt Fairy Customer Service Specialist!

Here’s an example of one of our Picker Packer positions.

Are you looking for a part time position where you can pet pretty fabric and thread? A position where you will be surrounded by a fun, talented team and beautiful quilted works of art? All while working in a supportinve environment where you don’t have to walk 10 miles a day and be tethered to a computer that times your every move? Then we should chat!

Who are we? We’re Quilted Joy, a unique quilt shop in Louisville, Ky focused on the joy in machine quilting. We are looking for someone who loves supporting our incredible community of sewists by gathering items orders and lovingly packaging them up for shipment. Does this sound like you? Good! Keep reading….

Your day to day tasks would involve picking the items ordered, scanning those items into the shipping software and packing them up for shipment. We are looking for someone who wants to increase their skills and their career in our nationally recognized quilt shop with a growing following. You will also check in our inventory as it arrives and restock shelves as needed.

Oh, and just wait until you meet our team and our stitching community. They are the kindest, nicest, group of quilters you’ll ever meet.

SCHEDULE: Three- Four days a week, 9am- 4pm.

JOB SUMMARY: The Shipper’s primary function is to pick, pack, and ship customer orders efficiently and accurately.

ESSENTIAL FUNCTIONS:

Move through the aisle with cart and pick standard products from shelves based on the information on the pick list
Take cart to the shipping station
Scan order and double-check the accuracy of items
Select appropriate size box based on order size and contents
Pack products for shipping
Print the shipping label and tape box
Maintain a clean and tidy workstation
Perform duties with high accuracy and high productivity

Assist with receiving and restocking our incoming products

MINIMUM QUALIFICATIONS:

HS Diploma or GED
Previous experience in a warehouse or shipping environment preferred

Physical Requirements :

Ability to lift up to 25 lbs regularly and repeatedly

Standing for extended periods of time – work stations are equipped with supportive floor pads.
Walking as needed.
Reaching above shoulders repeatedly and moving up to 10 lbs each time.
Pushing/pulling full product carts repeatedly

Ready to apply? Send an email through our contact page with the subject line “Let’s Grow the Quilted Joy Community”

Quilt Fairy Customer Service Specialist ( Position Filled)

We have filled this position but always enjoy hearing from folks who would like to Get their wings and become a Quilt Fairy Customer Service Specialist!

Here’s an example of one of our positions.

Location: Louisville, Ky (Middletown)

THE POSITION OVERVIEW

The Quilt Fairy Customer Service Specialist’s main function is to provide high level support to our fabulous customer base at Quilted Joy. The goal for this position is to nurture and coach the incredible creativity of our customers both in person and online as they select from the best sewing fabrics & notions that we’ve hand selected.

THE OPPORTUNITY

We are seeking someone who has a teacher’s heart and enjoys cheering on the creative endeavors of others. You will have an understanding of the challenges and triumphs that goes along with making something by hand. Ideally you have a background in sewing or quilting already, live within 30 miles of Louisville and seek to expand your skills while helping others grow their knowledge as well. 

MAKE A DIFFERENCE

The ideal candidate for this position will have a solid understanding of how much you can impact a life through cheering them on as they learn a new skill. You may even have an opportunity to become a Quilt Fairy Instructor!

If you have a strong sense of professionalism, an energetic demeanor, an ability to encourage others, a willingness to work on a team that is growing their footprint nationally, and are looking for a rewarding opportunity to add value to Quilted Joy, we would be very interested in speaking with you. 

WE WANT YOU BECAUSE

  1. You want to impact the sewing community both locally and nationally. 
  2. You are comfortable talking to strangers. 
  3. You don’t mind chatting with a quilt enthusiast on the phone as needed.
  4. You see the value in helping adults grow creatively.
  5. You may not be a computer wizard but you are comfortable using them. 
  6. You understand the needs of a quilter who has spent months carefully selecting the pattern, fabrics and tools to make that special quilt to wrap their loved one in quilty goodness. 
  7. Possess stellar communication skills and know how to facilitate a healthy work environment that builds up your fellow team mates.
  8. Trustworthy and can be counted upon to safeguard confidentiality as we grow the business to new heights.
  9. You like petting pretty fabric and thread.
  10. You are enthusiastic and enjoy being a part of a high functioning team.

THE ROLE

You will cut fabric for orders, help package our quilt kits, assist with our displays and help with restocking tasks as needed.

Assist our customers both in house and online as they purchase their quilty items.

You will learn about longarm quilting machines and how to use them so you can assist with our longarm rental program as needed. 

Seek out ways to improve our processes and grow our business.

Support our customers and our team as needed with a loving presence.

We are an equal opportunity employer. 

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